Category 'Customer Service'


Master Your Pitch Using TV Advertising Methods

5 Proven Steps to Master Your Pitch from Advertising TV Your product or service is brilliant. You have raving customers and fans. BUT do you share that brilliance when you introduce your business at a networking event? For most it feels like creeping death!  You stand up, you introduce yourself.  Your knees wobble as does…

Continue reading →
Why competing on Price may be redundant

  It is true most business owners often want to increase their sales. If you scan most adverts fromt the business consulting market they tell you that can help you to:   “Increase Your Sales” “Become Fully Booked” “Get More Clients Now!” Such slogans are attractive for the unassuming business owner. It feels like the magic…

Continue reading →
Love Thy Client

Why Return on Love is the next big thing….What happens at the advanced level that is different? It’s about stripping technique right back to the very DNA – understanding the layers of behaviours – knowing who uses it and why the principles work. How to genuinely own the new concept, understand the pros and cons…

Continue reading →

7 Steps To Confident Communication, from Customer Service Skills to Job Interviews

You can communicate with confidence. We all have the tools at our disposal. It just takes a little bit more effort for some of us to use those tools. With the right know-how and training behind you though, you could be communicating like a pro in no time at all. The DNA of good customer…

Continue reading →

© Public Speaking Academy Ltd.   All Rights Reserved. | Terms & Conditions | Privacy Policy