Introduction
This policy sets out the different areas where user privacy is concernedand outlines the obligations & requirements of the users, the websiteand website owners. Furthermore, the way this website processes, stores andprotects user data and information will also be detailed within thispolicy.
The website
This website and its owners take a proactive approach to user privacy andensure the necessary steps are taken to protect the privacy of its usersthroughout their visiting experience. This website complies with all UKnational laws and requirements for user privacy.
Use of cookies
What are cookies?
Cookies are small files saved to the user’s computer’s hard drive thattrack, save and store information about the user’s interactions and usageof the website. This allows the website, through its server to provide theusers with a tailored experience within this website.
What do we use cookies for?
We may use cookies to remember personal settings you have chosen at ourwebsite. In no other context do we use cookies to collect information thatidentifies you personally. Most of the cookies we set are automaticallydeleted from your computer when you leave our website or shortlyafterwards.
We use anonymous session cookies (short-term cookies that disappear whenyou close your browser) to help you navigate the website and make the mostof the features. If you log into the website, application or a course as aregistered user, your session cookie will also contain your user ID so thatwe can check which services you are allowed to access.
This website uses tracking software to monitor its visitors to betterunderstand how they use it. This software is provided by Google Analyticswhich uses cookies to track visitor usage. The software will save a cookieto your computer’s hard drive in order to track and monitor your engagementand usage of the website, but will not store, save or collect personalinformation.
Should users wish to deny the use and saving of cookies from this websiteonto their computer’s hard drive, they should take necessary steps withintheir web browser’s security settings to block all cookies from thiswebsite and its external serving vendors.
Personal information
Whilst using our website, software applications or services, you may berequired to provide personal information (name, address, email, accountdetails, etc.). We will use this information to administer our website,applications, client databases and marketing material. We will ensure thatall personal information supplied is held securely in accordance with theGeneral Data Protection Regulation (EU) 2016/679, as adopted into law ofthe United Kingdom in the Data Protection Act 2018. Further, by providingtelephone, fax and email details, you consent to The Public Speaking AcademyLtd. contacting you using that method. You have the right at any time torequest a copy of the personal information we hold on you. Should you wishto receive a copy of this, or would like to be removed from our database,please contact us at [email protected].
Information collection and use
How do we collect information?
The Public Speaking Academy Ltd. collects information in two possible ways:
a. When you directly give it to us (“Directly Provided Data”)
When you sign up for our site, purchase our products or communicate withus, you may choose to voluntarily give us certain information – forexample, by filling in text boxes or completing registration forms. Allthis information requires a direct action by you at that time in order forus to receive it.
b. When you give us permission to obtain from other accounts (“User Authorised Data”)
Depending on your settings or the privacy policies for other onlineservices, you may give us permission to obtain information from youraccount with those other services. For example, this can be via socialmedia or by choosing to send us your location data when accessing ourwebsite from your smartphone.
How long do we keep your data for?
The Public Speaking Academy Ltd. will not retain your personal information longer thannecessary. We will hold onto the information you provide either while youraccount is in existence, or as needed to be able to provide the Services toyou, or (in the case of any contact you may have with our Customer Careteam) for as long as is necessary to provide support-related reporting andtrend analysis only.
If legally required or if it is reasonably necessary to meet regulatoryrequirements, resolve disputes, prevent fraud and abuse, or enforce ourTerms and Conditions, we may also retain some of your information for alimited period of time as required, even after you have closed your accountor it is no longer needed to provide the Services to you.
Registration forms
The Public Speaking Academy Ltd. will not sell or rent your personallyidentifiable information, gathered as a result of filling out the siteregistration form, to anyone.
Choosing how we use your data
We understand that you trust us with your personal information and we arecommitted to ensuring you can manage the privacy and security of yourpersonal information yourself.
With respect to the information relating to you that ends up in ourpossession, and recognising that it is your choice to provide us with yourpersonally identifiable information, we commit to giving you the ability todo all of the following:
· You can verify the details you have submitted to The Public Speaking Academy Ltd. bycontacting our customer services team . Oursecurity procedures mean that we may request proof of identity before wereveal information, including your e-mail address and possibly youraddress.
· You can unsubscribe from receiving marketing emails from us byclicking the “unsubscribe” link at the bottom of any email. Once you dothis, you will no longer receive any emails from us.
· You can request a readable copy of the personal data we hold on youat any time. To do this, please contact us.
Please note, we are constantly reviewing how we process and protect data.Therefore, changes to our policy may occur at any time. We will endeavourto publicise any changes.
