Category 'Communication Skills'


When I first started working as a professional speaker – I worried a lot about many things but mostly about my knowledge, subject expertise and content. Like most people I feared not knowing ‘my stuff’ – appearing stupid or ill informed. In fact there was a genuine insecurity that someone in my audience would know…

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You can communicate with confidence. We all have the tools at our disposal. It just takes a little bit more effort for some of us to use those tools. With the right know-how and training behind you though, you could be communicating like a pro in no time at all. The DNA of good customer…

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