Category 'Customer Service'


A Public Speaking Confidence Blueprint for Lifetime Success

Public speaking confidence is a crucial skill that can profoundly impact both personal and professional endeavors. Whether you are addressing a group at work, presenting at a conference, or speaking at a social event, having unwavering confidence in your public speaking abilities can help you captivate your audience, influence others, and make a lasting impression….

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10 Steps to Speaking Confidently On The Phone

In the realm of communication, especially in the professional sphere, the ability to sound confident on the phone isn’t just an asset; it’s a necessity. With the increasing dominance of remote work and virtual meetings, the art of telephonic conversation has become more relevant than ever. However, mastering this art is no small feat. It…

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How Corporate Public Speaking Training Can Boost Your Staff’s Influence at Events

As a professional author and someone who has attended numerous corporate events, I understand the crucial role that persuasion plays in these settings. Whether it’s a conference, a sales pitch, or an internal meeting, the ability to effectively communicate and persuade others is essential for success. In fact, I believe that effective public speaking can…

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Public Speaking Coaching in Dubai

As the biting chill of London bids its farewell, I find myself boarding an Emirates Business Class flight, leaving behind the frosty embrace of winter for the sun-kissed allure of Dubai. The discrete smugness of some of the business-class clientele is always a source of amusement and the audience on this A380 is no different….

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6 Smart Ways to Overcome Communication Barriers in Multicultural Workplaces

Imagine walking into a room where every conversation is a mosaic of perspectives, each coloured by a unique cultural background. This is the reality of modern workplaces — a dynamic melting pot of ideas, languages, and customs. Yet, with this diversity comes the challenge of bridging the communication gap, a task that can be as…

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From Butterflies to Confidence: The Lessons Learned from Public Speaking

Public speaking is a skill that holds immense importance in today’s world. Whether you are presenting in front of a large audience, leading a team meeting, or simply engaging in a conversation with others, the ability to effectively communicate your thoughts and ideas is crucial. In this article, we will explore various aspects of public…

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Unlocking Human Potential and the Evolution of Soft Skills

In a hybrid and increasingly digital, quick-paced work environment, the significance of soft or “human skills,” is becoming a must-have requirement for all professionals. From the boardroom to the shop floor the importance of soft skills in fostering effective communication, collaboration, and leadership, the demand for training programs that enhance them has also surged. This…

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The Power of Confidence: How to Speak with Authority in Your Next Interview

Confidence is a crucial factor in job interviews. It can make or break your chances of landing the job you desire. When you exude confidence, you are more likely to impress the interviewer and leave a lasting impression. On the other hand, a lack of confidence can hinder your performance and prevent you from showcasing…

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Managing the Boss

Careers are built on Relationships   ‘It’s who you know not what you know’ ‘Your Network is Your Net Worth’ ’Solutions not Problems’ The above slogans are well known in the world of Leadership and Business. But what do they really mean? What clues does they give us to managing bosses and difficult conversations effectively?…

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A Secret Strategy from the World’s Leading Executive Public Speaking Coach

A bold claim. But having worked as a specialist Public Speaking Coach with executives and leaders across the world we have learned and honed what is massively sought after by our executive clientele. From London to New York, Amman to Jakarta the  lessons around what creates true Public Speaking TRANSFORMATION for our clients is something…

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