Category 'Customer Service'


Unlocking Human Potential and the Evolution of Soft Skills

In a hybrid and increasingly digital, quick-paced work environment, the significance of soft or “human skills,” is becoming a must-have requirement for all professionals. From the boardroom to the shop floor the importance of soft skills in fostering effective communication, collaboration, and leadership, the demand for training programs that enhance them has also surged. This…

Continue reading →
The Power of Confidence: How to Speak with Authority in Your Next Interview

Confidence is a crucial factor in job interviews. It can make or break your chances of landing the job you desire. When you exude confidence, you are more likely to impress the interviewer and leave a lasting impression. On the other hand, a lack of confidence can hinder your performance and prevent you from showcasing…

Continue reading →
Managing the Boss

Careers are built on Relationships   ‘It’s who you know not what you know’ ‘Your Network is Your Net Worth’ ’Solutions not Problems’ The above slogans are well known in the world of Leadership and Business. But what do they really mean? What clues does they give us to managing bosses and difficult conversations effectively?…

Continue reading →

A Secret Strategy from the World’s Leading Executive Public Speaking Coach

A bold claim. But having worked as a specialist Public Speaking Coach with executives and leaders across the world we have learned and honed what is massively sought after by our executive clientele. From London to New York, Amman to Jakarta the  lessons around what creates true Public Speaking TRANSFORMATION for our clients is something…

Continue reading →
Are You Born a Natural Speaker

Are You Born A Natural Speaker?  Ever witnessed a successful keynote speaker work the stage and think they must be a ‘Natural’? However, looking deeper – what does that term really mean for them and more importantly what does it mean for you. When you describe a Confident Speaker words such as inspirational, gifted, talented…

Continue reading →
Master Your Pitch Using TV Advertising Methods

5 Proven Steps to Master Your Pitch from Advertising TV Your product or service is brilliant. You have raving customers and fans. BUT do you share that brilliance when you introduce your business at a networking event? For most it feels like creeping death!  You stand up, you introduce yourself.  Your knees wobble as does…

Continue reading →

Why competing on Price may be redundant

It is true most business owners often want to increase their sales. If you scan most adverts fromt the business consulting market they tell you that can help you to: “Increase Your Sales” “Become Fully Booked” “Get More Clients Now!” Such slogans are attractive for the unassuming business owner. It feels like the magic pill, the…

Continue reading →
Love Thy Client

Why Return on Love is the next big thing….What happens at the advanced level that is different? It’s about stripping technique right back to the very DNA – understanding the layers of behaviours – knowing who uses it and why the principles work. How to genuinely own the new concept, understand the pros and cons…

Continue reading →
7 Steps To Confident Communication, from Customer Service Skills to Job Interviews

You can communicate with confidence. We all have the tools at our disposal. It just takes a little bit more effort for some of us to use those tools. With the right know-how and training behind you though, you could be communicating like a pro in no time at all. The DNA of good customer…

Continue reading →


© Public Speaking Academy Ltd. All Rights Reserved. | Website Terms & Conditions | Coaching Terms & Conditions | Privacy Policy


 - 
Arabic
 - 
ar
Bengali
 - 
bn
English
 - 
en
French
 - 
fr
German
 - 
de
Hindi
 - 
hi
Indonesian
 - 
id
Portuguese
 - 
pt
Russian
 - 
ru
Spanish
 - 
es