Category 'Customer Service'

A bold claim. But having worked as a specialist Public Speaking Coach with executives and leaders across the world we have learned and honed what is massively sought after by our executive clientele. From London to New York, Amman to Jakarta the  lessons around what creates true Public Speaking TRANSFORMATION for our clients is something…

Are You Born A Natural Speaker?  Ever witnessed a successful keynote speaker work the stage and think they must be a ‘Natural’? However, looking deeper – what does that term really mean for them and more importantly what does it mean for you. When you describe a Confident Speaker words such as inspirational, gifted, talented…

5 Proven Steps to Master Your Pitch from Advertising TV Your product or service is brilliant. You have raving customers and fans. BUT do you share that brilliance when you introduce your business at a networking event? For most it feels like creeping death!  You stand up, you introduce yourself.  Your knees wobble as does…

  It is true most business owners often want to increase their sales. If you scan most adverts fromt the business consulting market they tell you that can help you to:   “Increase Your Sales” “Become Fully Booked” “Get More Clients Now!” Learn moreHow to ensure your speech has the winning edge?Such slogans are attractive…

Why Return on Love is the next big thing….What happens at the advanced level that is different? It’s about stripping technique right back to the very DNA – understanding the layers of behaviours – knowing who uses it and why the principles work. How to genuinely own the new concept, understand the pros and cons…

You can communicate with confidence. We all have the tools at our disposal. It just takes a little bit more effort for some of us to use those tools. With the right know-how and training behind you though, you could be communicating like a pro in no time at all. The DNA of good customer…