Category 'Communication Skills'


7 Steps To Confident Communication, from Customer Service Skills to Job Interviews

You can communicate with confidence. We all have the tools at our disposal. It just takes a little bit more effort for some of us to use those tools. With the right know-how and training behind you though, you could be communicating like a pro in no time at all. The DNA of good customer…

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How to ensure your speech has the winning edge?

Billal Jamil Director at Public Speaking Academy writes about his personal lessons after getting through two contests to reach a Division Area Speaking Contest final. I toyed with titling this article ‘Sour Grapes!’ as it is based on insights from losing at a speaking contest to some very witty, vibrant and polished speakers and speeches….

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